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We are now offering the Electronic Prescription Service if you want your prescription to go to your preferred pharmacy ask them to nominate you. You still order your prescriptions in the same way they  are sent to the pharmacy electronically.

‘Committed to providing exceptional healthcare to our patients whilst developing the next generation of doctors’

 The Hawthorns Surgery offers a professional and caring service to our patients, utilising the skills and enthusiasm of our team members. 

We feel that the service we give to our patients is of paramount importance therefore you are registered with a specific Doctor (your named GP) not the Practice as we aim to provide efficient, accessible, friendly and high quality family health care. We strive to work together as a practice team and in partnership with our patients, in order to promote health and develop mutually beneficial relationships.

The Hawthorns Surgery is also a recognised Training practice and is instrumental in developing and nurturing the next generation of doctors, from medical students through to qualified doctors undertaking GP specialist training. The understanding and support of our patients in this area is invaluable and we believe the practice and patients as a whole benefits from this important work.

Friend & Family Test - Patient Feedback

The Hawthorns is always keen to get feedback from our patients and we welcome your views. We would like to know what your recent experiences have been. Please take the time to complete our survey via the link on the right hand side. The survey results are available from our surveys tab.

Online Services

Online services are changing to a new portal - please review the video below for help with migrating to the new system.


Patients are now able to register for online services, booking / cancelling appointments and repeat prescription requests currently available. To register for these services there is a registration form available on the right hand side of this screen, please complete and return to Reception. Please note Photo ID will need to be provided. 

If you are 16 or over and wish to also have access to your medical records online which is: Allergies, Medication History - please complete the additional form and bring with your Online Registration Form.

Online Access FAQ's.pdf

A registration letter will be given to you once you have received it click here to register:  Registration


As well as being able to see when we are open at the click of a mouse we’ve made it easier for you to do a number of things. Check out how to order a repeat prescription or book / cancel an appointment.

Registering at the Practice is easy with online forms available to download and appointment slots to suit most patients’ timetables. You’ll enjoy a confidential service in comfortable surroundings from a helpful and dedicated team.

(Site updated 22/03/2017)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical record
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