Whether you are a current patient or just looking in from
elsewhere, we hope you will find the information on this web site useful.
We aim to offer the families in our care a high quality service and hope that
this web site helps you to get the best from the practice
As Charter Mark
winners in both 1995 and 1998 our vision continues to be the provision of a
patient centred service with the emphasis on the "total patient
experience". As an organisation we will continually question the way we provide services
to ensure that we do not miss the opportunity to improve. Patients are
invited to complete our online survey
Everyone at the surgery is keen to do their best to provide
the highest standard of care. However, the practice offers informal in-house
procedure to deal with complaints about the service. If you wish to make a
complaint or have any suggestions about the surgery or the service we offer
please contact Mrs. Janet Marjoram, Practice Business Manager, either directly by
telephone, letter or
by e-mail if you prefer.
Our complaints
procedure meets national criteria. Leaflets
are available upon request from the
receptionist
