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PLEASE NOTE WE ARE EXPERIENCING TECHNICAL ISSUES AT THE MOMENT WITH THE TELEPHONE SYSTEM. PLEASE ACCEPT OUR APOLOGIES. THIS IS A NATIONAL ISSUE.

Notice - Flu Clinics are available for eligible patients please ring 0121 373 2211

From October - Evening and weekend routine appointments available from our hub based at Poplars Surgery,Holly Lane. Bookings at our reception as usual or on our booking number 0121 373 2211

We are offering the Electronic Prescription Service if you want your prescription to go to your preferred pharmacy ask them to nominate you. You will still order your prescriptions in the same way but they are sent to the pharmacy electronically. Note you do not have to have a computer at home for this. If you request items that are not on repeat these have to be agreed with the GP and may be refused. 

Home Visits

 Visit recommended

We believe home visiting makes clinical sense and is the best way of giving a medical opinion in cases involving:-

  •          the terminally ill
  •          the truly housebound for whom travel to the surgery by car would cause a deterioration in their medical condition or unacceptable discomfort.

After an initial assessment over the telephone a seriously ill patient may be helped by a GP’s attendance. However the GP may advise the patient, or person with the patient, to ring 999 to receive the appropriate immediate care.

Examples of such situations are:-

  •          heart attack
  •          severe shortness of breath
  •          severe haemorrhage

Visit is not usual

In most of the following cases, to visit would not be an appropriate use of a GP’s time:-

  • Common symptoms of childhood (fevers, cold, cough, earache, headache, diarrhoea/vomiting and most cases of abdominal pain). These patients are usually well enough to travel by car. It is not necessarily harmful to take a child with a fever outside. These children may not be fit to travel by 'bus or to walk, but car transport may be available from friends, relatives or taxi firms.

  It is not a doctor's responsibility to arrange such transport.

  • Adults with common problems (such as cough, sore throat, influenza, back pain and abdominal pain) are also readily transportable by car to a doctor's premises.
  • Common problems in the elderly (such as mobility problems, joint pain and general malaise) would also best be treated by consultation at a doctor's premises.
 
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