Meet the Team

Nurses

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

Healthcare Assistants

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Practice Management

The Practice Business Manager, Office Manager and Lead Receptionist are involved in managing all of the aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The management team support the GPs, medical professionals and administrative staff with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing online registration tokens and verifying patient identification for all new registrations. Receptionists can also show patients how to use the Self Check In screen.

Physician Assistant

Physician associates (PAs) are healthcare professionals with a generalist medical education who work alongside doctors and surgeons providing medical care as an integral part of the multidisciplinary team. PAs work under the supervision of a doctor but can work autonomously with appropriate support.

PAs are trained to work within a defined scope of practice and limits of competence to perform the following duties:

•         Taking medical histories from patients
•         Carrying out physical examinations
•         Seeing patients with undifferentiated diagnoses
•         Seeing patients with long-term chronic conditions
•         Formulating differential diagnoses and management plans 

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing. Please note that Health Visitors are not based on site and work independently to the surgery team.