Patient Participation Group

Dear Patient,

patient surveyWe would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we have set up a Patient Participation Group and a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

Our PPG chair is Sheila Try.

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

PPG Privacy Notice 1 July 2023 – The Hawthorns Surgery

https://www.hawthornssurgery.co.uk/policies/ppg-privacy-noti…awthorns-surgery/ ‎

For more information contact reception.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly. This Practice complies with the General Data Protection Regulation 2016 and the Data Protection Act 2018.